Was the load properly sorted?
The wash load must be sorted before starting the washer. Mix different sized items together (such as shirts and pants) for a more balanced load.
CLICK HERE for more information on proper sorting techniques.
Were you using the correct spin speed?
This washer automatically selects the spin speed based on the cycle selected.
CLICK HERE for more information on the spin speeds.
Were you washing a large load or increase the Soil Level?
To reduce tangling and twisting, the load items need to tumble freely in the washer. You may need to reduce your load size or reduce your wash time.
CLICK HERE for more information on load size and Soil Level selection.
Still need help?
Please contact us at 1-866-616-2664, or by live chat, email or mail.