Is Cubed Ice selected?
Ensure "Cubed Ice" is selected on the dispenser controls.
Was Crushed Ice just being used?
Cubes are crushed before being dispensed, so when changing from crushed to cubed, a few ounces of crushed ice will be dispensed along with the first cubes.
Still need help?
Please contact us at 1-866-616-2664, or by live chat, email or mail.