Is the dryer new?
If you connected a new dryer to the old house venting, you may still have long dry times. Venting going to the outside should be cleaned yearly for best drying performance. Dryers have to have good air flow to the outside in order for clothing to dry.
CLICK HERE to see information on how clothes dry
Verify house vent (behind the dryer) is clear of obstructions
If a dryer is heating, but still has long dry times, the likely cause is a vent issue. Standard dryers must have air flow to the outside in order for clothing to dry.
CLICK HERE for more information on symptoms of having a blocked vent
Before calling for service, check your house vent going to the outside. Make sure that the vent material is not crushed or kinked. Verify that the vent is clear of lint or other obstructions. Clean venting the entire length starting at the back of the dryer to where it exits your home. View the image below:
You can also contact a professional vent cleaning service and have your vent inspected for obstructions. This should be done at least once every year.
A dryer vent test, part #W11224254, is available for all dryer platforms. This vent test kit will help you to determine if the venting is restricted and needs to be cleaned. To order, contact Customer Service.
CLICK HERE to watch a video with information about a clear vent and exhaust
CLICK HERE for information on how to use the vent test kit
Still need help?
Please contact us at 1-866-616-2664, or by live chat, email or mail.