Not Agitating - Washer

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Possible Solution

Is the washer out of balance?

Review Washer is Unbalanced or Overloaded for how to correct out-of-balanced loads and how to prevent them from occurring.

Suppose the load is not evenly distributed in the basket when spinning begins. In that case, an “off-balance” load can create movement in the basket, resulting in noise, vibration, reduced spin speed, longer cycle times, and decreased washer performance. The error typically occurs during the spin part of the cycle, after the wash portion has completed.

Signs of an unbalanced load washer include loud noises during the spin cycle, excessive shaking, and clothes remaining wet after the cycle is complete. These indicators suggest that your laundry is not evenly distributed. In some instances, your washer may stop spinning if a significant imbalance is detected, requiring you to redistribute the load manually.

If the washer detects an “out-of-balance” load, it will try to self-correct by refilling the washer and gently rotating back and forth. During this self-correction cycle, the wash is attempting to redistribute the clothing inside the washer basket evenly. If the washer fails to level or even out the load during the self-correction cycle, it will display an error message.

Was the correct cycle selected?

If a low water wash cycle was selected instead of a deep fill, clothes might struggle to agitate correctly.

By using these cycles, such as bulky, you will get a higher water level in your machine. We recommend using the correct cycle based on the type of clothing you are washing. Using the incorrect cycle could result in poor wash performance and tangled clothing. Refer to your Owner's Manual for cycle recommendations. Not all cycles are available on all machines.

NOTE: Using these cycles may increase your washer's time and energy. Also, adding additional water to the washer could result in poor wash performance and tangled clothes. When additional water is added to the washer the clothing could potentially float not allowing for proper agitation, it also may dilute the detergent.