China is Staining - Dishwasher

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Possible Solutions

Is the water turned on?

The water supply must be completely open to wash and rinse the dishes properly.

Why is my China stained?

Stained China is normally a result of tea, coffee, or other sources.

What type of detergent should I use?

High-quality pre-measured tablets and packs are recommended for improved performance.

Quality tablets and packs have been proven better than powder, liquid, or gel detergents at reducing filming on dishes. Using tablets and packs over time will start to reduce or eliminate white film. They are suitable for all water hardness and soil levels. Also, by using rinse aid, you can minimize the repeat buildup of the white film (not all packs and tablets contain rinse aid). Always place pre-measured detergents in the main compartment and close the lid.

The Pre-Wash indicator on the dispenser lid is for customers who use powder or gel detergent and wish to add an amount of detergent to the Pre-Wash cycle. The volume of detergent added here is approximately eight cubic centimeters if filled full and level. Any detergent added here would be immediately added to the wash when the cycle starts versus detergent inside the dispenser, which is added during the main wash cycle.

NOTE: Follow the instructions on the package when using other dishwasher detergent types.

Use automatic dishwasher detergent only. Add detergent just before starting a cycle.
Fresh automatic dishwasher detergent results in better cleaning.
Store the detergent in a tightly closed container and place it in a cool, dry place.
Extremely hard water mineral deposits (15 grains per U.S. gallon or more) can cause damage to your dishwasher and make it difficult to achieve good results. A water softener is recommended to avoid damage and achieve good results.

Does the dishwasher need to be cleaned?

Dishwashers should be cleaned approximately every 30 days for optimal performance. Using affresh®Dishwasher Cleaner every month will help keep your dishwasher from filming and spotting and keep the interior clean and free of odors.

Was the correct cycle used? Is the water pressure too low, or is the water temperature too low?

If your food soil is heavy on the dishes, a heavier cycle may be required to clean them fully. Check whether the water pressure is high enough for proper dishwasher filling. Water pressure should be 20 to 120 psi (138 to 828 kPa).

CLICK HERE for more information on water temperature

Do you have hard water?

Hard water build-up is fairly common, especially within households on private wells that either don't have whole-house water softeners or the softener is not working correctly. Not only does this build-up make items look bad, but an excessive build-up can also be harmful to the dishwasher as deposits can affect water flow and water heating. The targeted operating range for this dishwasher is less than 15 grains. Have the water that is supplied to the dishwasher tested, and if necessary, install/adjust the softener to the proper range.

Is the spray arm blocked?

A blocked spray arm can delay the detergent and soil removal. If the delay is too long, too much residue will remain in the wash cycle, and the final rinse might not provide optimal performance.

How to check? Before starting the cycle, spin the middle spray arm by hand to confirm there are no items preventing it from freely spinning. If there is resistance,e rearrange the dishes.

Additional resolution

If the above does not solve your problem after re-washing the dishes, try diluting bleach and water to remove the stains. NOTE: Follow the bleach manufacturer's recommendations for proper dilution.