Is the door locked upon install?
It is possible for the washer to be unboxed and the door to be locked. In order for the washer to operate, connect to both hot and cold water supplies, and connect power.
CLICK HERE for more information on door locked at install
Did you try to start the washer before connecting to the household water supply?
Both the hot and the cold water faucets or valves must be turned on and fully open. If the washer is started without water, it will stop, and you may receive an F8E1 Error code. The water supply needs to be connected and turned on before attempting to start the washer.
Still need help?
Please contact us at 1-866-616-2664, or by live chat, email or mail.