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Amana Appliances

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Possible Solutions

Is the door fully closed?

Remove all packing material from the Microwave.  Be sure no packing material is blocking the door lock system.  

Place the microwave oven on a flat and level counter, table, shelf, or cart, that will not block the opening or closing of the microwave oven door.  Close the door firmly.

NOTE: To avoid unintentional operation of the microwave oven, a cooking function cannot be started if the microwave oven door has been closed for about 5 minutes. The word “door” will appear in the display until the door is opened and closed.

Is the power cord connected? 

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Refer to Use and Care Guide for the electrical requirements.  If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.

Verify the power cord is connected to an operational outlet.  

If you are not sure whether the outlet is operational, and the outlet is easily accessible, connect a known operating small appliance with similar power cord to the outlet to verify the outlet is operational.

OR

Power the unit down by unplugging the power cord to the microwave or by turning off the circuit breaker for one (1) minute. 

Power the unit up by plugging in the microwave power cord or by turning on the circuit breaker. 

If the outlet is not operational, you may have to contact a qualified electrician.

Has the circuit breaker tripped or a fuse blown?

Check the main power supply to verify that these are operational.

NOTE: Please be aware of the following: Do not continue to attempt to operate the microwave. Disconnect power cord or turn off circuit breaker that controls the appliance. 

 

If you believe your product is in warranty, please contact us at {{Text_CustSrvUSPhone}}.

If you believe your product is out of warranty, service is not available for your countertop microwave.  The cost of replacement parts and labor for a repair are often more than the cost of a new microwave.  Use the menu above to shop for a new countertop microwave oven.

Still need help?

Please contact us at 1-866-616-2664, or by live chat, email or mail.

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