(Style of lock may vary by model number)
- To lock or unlock the freezer, you must hold the key in the lock while turning. The lock is spring loaded, so the key cannot be left in the lock.
- Clear any frost or debris build up from lock mechanism that may be preventing door or lid from closing fully.
- Unlock and open the door or lid, close and lock again.
Still need help?
Please contact us at 1-866-616-2664, or by live chat, email or mail.