Is the door seal dirty?
The door seal is the rubber "gasket" inside the door. See below:
A dirty door seal can cause a leak. Remove and clean any dirt or deposits around the inner door seal with a damp cloth. The door glass seals against the rubber seal; dirt or deposits can prevent a proper seal and cause leaks.
Are there clothing or other items stuck in the door seal?
Gently pull back the seal to inspect all areas under the seal and to check for foreign objects. Remove any item that may have become lodged in the door seal.
It is important to look for cracks, tears or splits in the door seal as well, as this can cause the washer to leak.
CLICK HERE to see more information on cleaning the door seal.
Can you see visible tears in the door seal?
If the door seal is visibly torn or damaged, it will require replacement. Contact us to schedule service.
If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.