Is the lid closed and locking?
Your previous washer may have filled and washed with the lid open.
Some newer washers will not fill or wash with the lid open. The lid must be closed for the washer to fill with water, wash, drain, rinse and spin the load. Close the washer lid before starting the washer.
Some will fill with the lid open, but will not advance if the lid remains open. The washer will drain after 10 minutes if the lid remains open.
Check your Use and Care Guide to determine how your washer lid operates.
If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.