Are the burner ports clogged?
Clean clogged burner ports with a straight pin, needle, or small-gauge wire as shown.
- Do not use a wooden toothpick, it can break off and prevent proper gas flow.
- Do not clean in the dishwasher, detergent can clog gas ports.
- Do not enlarge or distort the port, this will lead to unstable flames.
CLICK HERE for a video about cleaning the surface burners.
Is the burner base and burner cap positioned properly?
- Flame spreader or burner base must be seated on the burner base to light and perform properly.
- Burner cap must be seated properly on the correct flame spreader or burner base to light and perform properly.
Typical burners shown below:
CLICK HERE for a video about properly positioning your gas burners and bases.
NOTE: Always keep the burner cap in place when using a surface burner. A clean burner cap, especially the bottom of the cap, will help avoid poor ignition and uneven flames. Always clean the burner cap after a spillover and routinely remove and clean the caps.
- Be sure the correct burner cap is on the correct burner base. The burner base and the underside of the burner cap may have a mark indicating which burner cap and burner base match as shown below.
- Reinstall the burner cap; making sure the alignment pins(if present) are properly aligned with the burner cap as shown below.
- Burner cap should fit flush with burner base and have very little side to side movement.
CLICK HERE for a video about how to properly position gas cooktop burner caps.
Does the surface burner make a popping noise?
The burner could be wet from a spillover or from cleaning. Allow the burner to completely dry and replace the burner cap. You can speed up the drying process by blowing cool air on the area using a hair dryer.
Is propane gas being used?
Compare the flame to the illustrations below. If the flames look like A:
- A burner port (hole) may be clogged.
- Check to be sure the burner caps are positioned correctly.
If LP (propane) gas is being used, the cooktop may have been converted improperly, call for service.
Normal flames look like B or C.